Volunteer Orientation Tours
Tours and Orientations
Orientation and tours are a very important part of Free Geek's day-to-day operations. They impart important safety information, both in a general sense and specific for each station. For this reason it is very important that the tours given are consistent.
Generally, when I [Adam] give tours, I follow the path the hardware takes. I start in the warehouse by giving a review of what hardware is acceptable and not acceptable. I explain where our outbound recycles are going (Provincial program, or shipped to our own vetted recyclers) and use this opportunity to mention BAN and the importance of not contributing to the e-waste nightmare. Then I continue with monitor testing and a talk about the volumes of donations we receive, and why we can't keep every good working monitor [Adam: I start with monitor testing because it is a one-stop place. They can see everything from the beginning to the end all in one place]. Then we talk about how most of the good hardware is given out to other non-profit and community groups in the form of hardware grants, as well as mentioning the adoption program.
At this stage I'll wander towards Eval 1, and begin talking about the various evaluations that happen on the systems as they proceed through volunteer hands. I explain that eval 1 is a triage station, setup so that volunteers with no computer knowledge can, with a little training, easily filter out any potential cream for further evaluation. Eval 2 is next, here I explain that this is where we really do the wheat/chaff separation. We get the machines booted, and write down on the computer what kind of- and speed of processor we are dealing with.
Anything that has failed the evaluation stations (after it has been verified by a staff member) goes to dismantling. This is one of the things that sets Free Geek apart from many other recyclers, in that we strip the computers down into all of their component parts, making sure each part is recycled correctly. The purpose of this station is to separate the motherboard and other potentially valuable materials from the case and plastic and other not-so-valuable recyclables. The motherboards are then cleaned of any additions (CPU's and heat sinks, RAM/Cache chips, CMOS and other batteries), each being collected with like in the appropriate sized container.
Kitchen and Bathroom
I use this time to point out the kitchen and bathroom locations, because we are in the same general area now and pointing them out is an easy thing. All eating is to be done in the kitchen and it can be used as a 'chill out' or rest room as well, if the operations are overwhelming.
Next on the tour is the 'Mezz. This is where all the parts that have been pulled out by evaluation and dismantle are tested and if necessary built back into new computers. Parts that come up here are further sorted and then tested at various stations (Video card, hard drive, ram). Can also talk about Printer and other "floating" testing now as well. Then we talk about building, and putting these various bits back together. I'll restate that most of the building is being done for hardware grants and to feed the adoption program, and mention that we do have a thrift store that sells hardware as well.
Then I take the tour downstairs, and finish it in the store and server room.