Warehouse Helper

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The Warehouse Helper supports the Warehouse Coordinator.

Emptying bins and boxing up boards

  • All the bins at the dismantle and predismantle stations need to be emptied regularly. Scrap bins go into the white scrap it bags. Flat ribbon bins go to the wire bins by receiving. Expansion Card bins go to the card sorting station in the unsorted cards section.
  • Any bins with boards in must be quality controlled before they are emptied. Optical drive boards, heavy boards and miscellaneous boards all need to be kept seperate and boxed up in cardboard boxes and taken into the warehouse. WHen the huge cardboard boxes with motherboards are almost full these other boxes are put ontop, ready to ship out. It is imperative not to mix cards within their respective boxes. Boards are price graded and mixed boards get graded at the lowest price. If boards/cards are not separated, this equates to a financial loss for Freegeek.
  • Mother boards need to be quality controlled!! We have to make sure that the battery, processor, cards and any other excess metals are removed before we put the qc'd mother boards in the mother board box in the warehouse.
  • Harddrives need to be constantly taken upto the mezzanine into the back where the harddrive testing happens.
  • CPU's need to be sorted before boxed up, the Warehouse Coordinator can train on how to do this. Slot style CPU's can be taken out of their casing until only the green board with the gold bits are left and that is then boxed and taken into the warehouse. CPU's need to be sorted from dismantle. Gold CPU's need to be boxed separately and any CPU P4 above 2.5ghz, and any CPU the store or build requires need to be separated and taken to build and/or the store. Training will be provided.

Cleaning/Tidy Up

The warehouse is a very busy area of Free Geek and requires constant tidying for safety purposes. This includes:

  • Sweeping the floors, flattening cardboard boxes, removing empty plastic boxes, keeping pathways clear.
  • Assisting receiving with incoming monitors, systems and boxes.

Building Case and CRT Skids

  • Training is required from the Warehouse Manager to build skids of empty computer cases and CRT's. Due to safety

concerns, it is forbidden to build pallets without training and/or supervision.

Putting out new white bags

The white Scrap It bags are located in the warehouse usually near the loading bay entrance by the wooden pallet stack. They are folded flat when they come to us.

  • As White bags fill up, new ones can be placed either in the warehouse or near receiving. Take care opening up the White bags

as they usually contain shards of glass. The shards can be present near the top of the bag in the seams. Take care not to touch one's face after handling the Whitebags as you may transfer shards of glass to your eyes.

  • Wooden pallets are placed down and then a new white bag is opened on top. Take care handling pallets as they often have shards of glass

on them.

Delivery's and pick ups

  • When a truck arrives/leaves for either a pick up or delivery, two things MUST happen before the truck backs into the loading bay or pulls out.

1. Put on the flash vest (located on the rail next to the exit), inform a member of staff to block the exit and inform not to let anyone pass until you come back into the building.

2. Once a member of staff is blocking the exit, leave and close the door behind you. Stand opposite the loading bay next to the wire fence and stop ANY persons attempting to navigate to the entrance. You may need to control traffic in the lane, whilst the truck is reversing. Should a truck reverse into the bay without your knowledge, inform the driver NOT to do this again and explain the safety issues. Ask them to sound their horn to get your attention in the future.

Pallet and White Bag Stock

  • Stocks of pallets and whitebags must be observed to avoid running out.
 Try to maintain a floating '6' count on both items. In the event of not receiving stock from Vanguard, the floating '6' count
 will be enough to supply Freegeek with pallets and Whitebags for another shipment for collection and until we receive more stock.
 Basically, Freegeek should never let the stock of pallets fall below 6 and the same applies to whitebags.

Pallet Jack/Pallet Lifter

  • Trained staff are allowed to use the Pallet Jack without Supervision.
  • Volunteers may ONLY use the Pallet Jack if, they have been trained and are using the pallet jack under supervision. No exceptions.
  • Serious injury can occur using the Pallet Jack

Garbage and Card Recycle dumpsters

  • Monitor the fullness of the dumpsters.

When the dumpster(s) are approaching full, the phone number to call for collection are on the outside of each respective dumpster. Boxes must be broken down before being put into the 'Card/Paper dumpster and ONLY card and paper to be placed in this dumpster.

  • Volunteers are NOT allowed to retrieve card from the dumpster. Staff CAN retrieve card from the dumpster but must do so with care,
 this is due to the risk of syringes being dumped inside.


  • UPS (uninterruptible power supply)

UPS can be very heavy. Care must be taken lifting these and proper lifting technique is advised. They must be stacked safely and in a correct manner to avoid the stacks falling. Freegeek recycles the batteries from UPS as they contain lead. Care must be taken when retrieving the batteries as there is a risk of electric shock. If a volunteer is removing the batteries, the volunteer MUST have knowledge of the dangers of electric shock and must be trained in the removal of the batteries, before being left unsupervised.

 The warehouse Coordinator must give consent to a volunteer before the volunteer is allowed to procede with the removal
 of the batteries.


  • CRT's that are for recycling, must be placed face down in the designated area and all cables placed in a safe and tidy fashion

to avoid tripping.

  • CRT's that have passed testing, must be placed face down on the designated pallet(s) with any cables wrapped around the base.

Once a level has been completed, a sheet of card must be placed on top of the first layer and the process can be repeated. The maximum height is 3 (three) layers. It is imperative to make sure each layer of CRT's is level, this is to avoid any CRT's falling and causing considerable injury.


  • The oildrums that contain the wires and cables for recycling, should be monitored for fullness.

When the drums are full, they need to be rotated with the pallet jack and an empty set placed in front. Once both sets are full Northstar needs to be called to arrange a collection. We will also, depending on the amount, also send all wallwarts and metals (Copper and various metals designated by the warehouse coordinator). Once the drums have been emptied, they need to be braced together with the aid of a strap and returned to their location.

 When moving the drums, absolute care must be taken as you will be using the pallet jack in a busy area (Receiving). Be very 
 vigilant (360) and warn everyone of your movements. Serious injury can occur from the pallet jack.


  • All areas need to be monitored for safety concerns. Any pallets or boxes with edges jutting out, need to be tagged with 'caution tape'
  • All pathways MUST be kept clear as they are exit routes in the case of an evacuation.
  • Any cardboard that is stacked, must be kept away from pathways, to avoid tripping/slipping hazard and also to avoid injury to eyes and face.
  • Gloves MUST be worn in the warehouse, any volunteer must be told to wear gloves, should you notice a volunteer not wearing gloves.
  • Eye protection MUST be worn, when either hard drives are being crushed or a hammer/or drill is being used.
  • Absolutely no open toed footwear or high heels to be worn in the warehouse. Steel toed boots are mandatory to assist the warehouse coordinator.
  • No food allowed in the warehouse and observe any mugs/cups with liquids are not in a location near electronics.