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This station is also fondly known as INBOX.


Receiving is one of the first stations instantly ready for new volunteers. At this station you will learn how to sort incoming donations, and how to prepare a proper palette.


There is a phone on the receiving table for the warehouse. Volunteers should answer the phone with "receiving"

Safety and Regulations

At this station you will be doing a lot of heavy lifting. If you have any back or health issues alert the staff; you will not be required to work at this station.

  • Many different objects come to this station, be sure to wear gloves.
  • There is a lot of lifting, do not strain yourself. Lift with your legs, not your back.
  • Follow the Receiving Instructor's advice, and don't forget to have fun.

Welcome Squad

  • Someone needs to be by the receiving table at all times
  • Give out business cards to people dropping off
  • Answer questions about Free Geek or pass questions to staff
  • Give directions to the thrift store (following the green tape). Encourage potential volunteers and give orientation/tour times (Wed/Sat 4pm)

Receive Hardware Keep Gizmos Moving

  • Take in hardware; make sure to NOT take non-computer related items or styrofoam.
  • Mark off incoming hardware on white board.
  • Sort incoming hardware, keep receiving table clear.
  • Sort components and peripherals into bins, snip cables from failed peripherals, triage keyboards etc...
  • Put systems on the eval skid; keep it neat & safely stacked
  • Run monitors to monitor testing

Helping and Testing

  • Watch the stairs when instructed to by staff (when trucks are backing in)
  • Assist the warehouse coordinator (building skids, etc..)
  • Monitor testing

When it's slow

  • Sweep stairs, receiving area and loading bay (outside)
  • Flatten cardboard, take out garbage, sweep for screws
  • Read about Free Geek on the receiving computer (website, wiki)
  • Check garbage in kitchen, bathroom. Tidy these rooms. Do the dishes.

What We Do Not Take At All

Non-computer Hardware

  • Photocopiers
  • Telephones (We DO however accept IP phones)
  • Flash Lights
  • Electric Typewriters
  • Stereo Equipment
  • Styrofoam - (Can be taken to Masonville Plastics in Surrey)
  • Televisions
  • Microwave Ovens
  • Copiers
  • Smoke Detectors
  • Appliances (including air conditioners)
  • Cash Registers
  • VCRs
  • DVD Players

Computer Hardware

  • CRT monitors
  • Broken LCD monitors
  • Open Toner

These present a health risk to volunteers and staff, do not accept these. Tell people to call Encorp, ask Jamie (warehouse coordinator) for details. Also 604-RECYCLE can help.

What We Accept

  • Computers - working or non-working
  • Laptops
  • Printers
  • Scanners
  • Keyboards and Mice
  • Fax Machines
  • External Modems
  • Motherboards and accessory cards
  • Uninterruptable Power Supplies (UPS)
  • Computer cables
  • Cell Phones / PDA's / Tablets
  • Game Consoles, Cartridges and Accessories(Atari, Nintendo, Sega, etc)
  • CDs

Where We Put Stuff


The heart of free geek. Computers come in often. Stack them on the skid next to receiving for eval. Start with the corner that has a pylon next to it to ensure people do not stub their toes or trip over it.



Another item you will see much of. We keep all LCD's! Place them at the station behind receiving for monitor testing.


please double check the back of the monitor for the manufacture year. If the year is before or equal to 2004, we don't want it. Simply bring it to warehouse to Jamie. Anything after 2004, simply bring it back to the monitor testing station.

Mice and Key boards

Place them in the bins of mice/keyboards

Network Devices

These include things such as:

  • Network Switches/Hubs
  • Routers

Some are typical 4 port home devices, others are 100 port monsters. Place them on the shelf for Network Device Sorting


Place printers parallel to the monitor testing station, at the Printer Testing station.


These go to the laptop testing station at the Mezz. Located near hard drive testing, place them on the green sticker that says "incoming"


Also see Other Testing If there is any more to add it may be added at a further date or whoever wishes to change details.