Laptop Build Coordinator

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This position is part of a worker collective in a consensus-based organisation. All full-time staff at Free Geek receive the same wage, regardless of position or seniority, and are eligible for an excellent benefits package. Details about working hours, vacation, benefits, and other policies can be found in the Staff Handbook.

Responsibilities

  • Develop and support the Laptop Build Program
  • Supervise the Laptop Build Room
  • Coordinate with other staff to maintain stock
  • Support the store in handling customer laptop issues and warranty claims.
  • Standardise training of laptop builders
  • Educate and mentor volunteers with an emphasis on interdependence
  • Coordinate volunteer laptop builders and instructors
  • Provide regular feedback and oversee evaluation of prospective builders
  • Ensure the standardisation and quality of built laptops
  • Collect statistical data related to the program, including inventory, dispersal, and volunteer resources
  • Prepare reports
  • Develop and maintain documentation on laptop building
  • Communicate regularly with other Free Geek coordinators and participate in collective management structure
  • Attend staff and relevant workgroup meetings

Required Skills

  • Excellent communication skills
  • Laptop assembly and repair
  • Familiarity with free and open source software
  • Strong experience managing volunteers, students or other human resources; organised and able to delegate to others.
  • Enjoy and have experience working with a variety of people
  • Teaching/mentoring experience
  • Ability to problem solve/troubleshoot
  • Aptitude for multi-tasking; patient, flexible and positive-minded
  • Attentive to detail
  • Project management experience
  • Excellent work ethic
  • Organised, efficient approach

Bonus Points

  • Software development experience
  • Technical writing experience
  • Quality assurance experience
  • Knowledge of environmental issues related to electronic waste
  • Current occupational first aid certificate
  • Consensus experience
  • Experience in non-hierarchical organisations
  • Past volunteer experience at Free Geek and/or attendance of a volunteer orientation