Network Device Test Procedure

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Contents

Overview

This is the procedure that should be used to test small gateways, be it wireless routers or switches.

Procedure

Step 1 - Finding power

Find a matching power supply - check the cable interface side of the device to identify power requirements. If you can't find what voltage it needs it typically falls under the following requirements:

~linksys~

  • 12V 1A, pwr supply will be marked LINKSYS on the back.
  • 7.5V 1000mA (again labled clearly on the plug end)

~D-Link~

  • 5V 2.5Apwr supply will be marked CLEARLY
  • 7.5V 3A

Most of the following, Netgear, Cisco, 2 wire will have similar markings on the power supply.

It will take some figuring, most units are pretty stable, and have internal ground fault protection so in the case the wrong power supply is plugged in, it will just dim the lights in the front display, and not do any damage to the unit.

Step 2 - Factory Reset

On the rear interface of the device (sometimes located on the front ~Linksys~ models) there is a small depressing switch that can only be accessed with a paper clip.

To reset the device:

  1. Be sure the device is powered up (look for lights on the front)
  2. Depress reset switch, hold for 10 count
  3. Release switch and unplug device
  4. Plug device in and re-test

If unit does not respond to the reset, the there is a firmware issue.

PLEASE DO NOT RESET THE ROUTER BY TURNING IT OFF WHILE HOLDING THE RESET SWITCH DOWN, this will erase the firmware, rendering the device as a fancy paperweight.

Step 3 - Firmware Test

If done properly, the power light should be steady. If not, check if that particular model is suppose to be blinking or not.

Plug the network testing station into the gateway, click on the icon with two computers at the top right of the screen and be sure 'wired network' is selected. Open Firefox, and go to one of the following addresses used to configure the gateway: http://192.168.1.1 or http://192.168.0.1 or http://192.168.2.1 and log in with one of the following username/password combinations:

  • admin/admin
  • admin/<leave blank>
  • admin/password
  • root/admin
  • <blank>/admin

If you can find it, navigate to the wireless setup page & check what the SSID is set to.

If this does not work, the device may be dead or may not have been reset properly.

Step 4 - Connectivity Test

  • Plug the network cable from the test station into every LAN port on the back of the device
  • Verify that the port status LED lights up on the front.
  • With one end of the LAN port connected to the testing computer, plug in the WAN cable (the cable that connects one to FreeGeek's network) into the WAN port. Wait a while and you can use google (or any sites on the internet)

Wireless

Wireless have additional procedures

  • Disconnect all network cabling from the device
  • Click on the Network Button Located on the top right hand corner of the GUI,Right Click It and select Enable Wireless .(Make sure you don't enable it while testing the wired connection)
  • Click the icon with two computers at the top right of the screen and try to find the router - if you weren't able to locate the correct SSID in step 3, default SSIDs include wireless, default, dling, netgear, mshome, and linksys.
  • Once connected, try opening the configuration page again.
  • If manage to connect, try the use the internet. You should have nothing. Then, plug in the WAN cable into the WAN port. Wait a while and you can use the internet. Then, when you unplug the WAN cable, you will once again have no internet. If the aforementioned three points are true, you connect to the right gateway, and the gateway work. If not it could be the wrong router you are connected to— try to find the right one.

Afterwards

  • If passed: BUNDLE ANY APPROPRIATE POWER SUPPLY with the network device, and send to store
  • If failed: Send to Small_Dismantling.
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